We provide certified repairs for phones, tablets, PCs, Macs, and game consoles, backed by a 1-year warranty and the option to add Akko device insurance for extra protection.
2. Do you offer a warranty on repairs?
Yes! We offer a 1-year warranty on all certified repairs, ensuring peace of mind for our customers.
3. How long does a typical repair take?
Most repairs are completed within the same day, but it depends on the complexity of the issue. We’ll give you an estimated timeframe when you bring in your device.
4. Do I need to book an appointment for a repair?
Walk-ins are always welcome, but we recommend booking an appointment to ensure faster service.
5. What is Akko device insurance, and how does it work?
Akko insurance provides comprehensive coverage for accidental damage, theft, and more. We can help you set up a plan to keep your device protected.
6. Can you repair water-damaged devices?
Yes, we do! While water damage repair isn’t always guaranteed, our experts will diagnose the issue and do everything possible to restore your device.
7. What brands do you repair?
We repair all major brands, including Apple, Samsung, Google, Dell, HP, Microsoft, Sony PlayStation, Xbox, and more.
8. Do you use genuine replacement parts?
Yes, we use high-quality certified parts for repairs to ensure the best performance and longevity of your device.
9. How much does a repair cost?
Pricing depends on the type of repair and device. Contact us or visit our store for a free estimate before we begin any work.
10. Do you offer business or bulk repair services?
Yes! We offer business repair solutions for schools, offices, and enterprises. Contact us for discounted rates on bulk repairs.
11. What payment methods do you accept?
We accept cash, credit/debit cards, and digital payments for your convenience.
12. What happens if my device cannot be repaired?
If we determine your device is beyond repair, we will discuss alternative solutions, including data recovery, trade-in options, or device replacement assistance.
13. Can I track my repair status?
Yes! You can call or visit us onlineHERE for real-time updates on your device's repair progress.
14. Do you sell refurbished or pre-owned devices?
Yes! We offer certified pre-owned devices that have been fully tested and come with a warranty.
15. Where is Phoco Services located, and what are your business hours?
We are located in Lawton, Oklahoma, and our business hours are Mon-Sat 9:00am-6:00pm & Sun 10:00am-5:00pm. You can also contact us at (580) 634-5708or [email protected] for any questions.